FAQs

Collapsible content

Frequently Asked Questions

Questions? Concerns? Existential dread? We’ve got you.

Q: What’s your return policy?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. You’ll also need the receipt or proof of purchase. Head to our returns link in footer to learn more.

Q: How do I know what size to get?

To find your perfect Dormi Bene size, we recommend:

1. Check our size chart
Compare your bust, waist, and hip measurements to the chart. Our pyjamas are designed to have a relaxed and comfy fit.

2. Think about how you like your PJs to fit
   - If you prefer a looser, roomy feel → size up.
    - If you like a standard, true-to-size fit → choose your usual size.

3. Measure your favourite pyjamas at home
Lay them flat and compare the measurements to our chart - this is the easiest way to get the perfect match.

Q: Do you ship internationally?

We currently ship to selected international locations.Estimated delivery times vary by country:

- Standard International: 7–21 business days

- Express International: 5–10 business days

Please note: Duties, taxes, and customs fees (if applicable) are the responsibility of the buyer

Q: How long will my order take?

Domestic Shipping (Australia)

• Standard Shipping: 3–7 business days


• Express Shipping: 1–3 business days

International Shipping

Standard International: 7–21 business days

Express International: 5–10 business days

Please note: Duties, taxes, and customs fees (if applicable) are the responsibility of the buyer

Q: Do you do exchanges?

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.