Privacy policy
Last updated: November 17, 2025
Dormi Bene The Label is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with us in any way. By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
a. Personal Details
• Name
• Email address
• Phone number
• Shipping and billing address
b. Payment Information
• Payment details (processed securely through third-party providers such as
PayPal or credit card processors — we do not store full card details).
c. Website Usage Information
• IP address
• Device information
• Browser type
• Pages visited
• Cookies and analytics data
d. Optional Information
• Information you provide through our contact form
• Preferences, feedback, or survey responses
2. How We Use Your Information
We may use your personal information to:
• Process and deliver your orders
• Communicate with you regarding orders, inquiries, or customer support
• Improve our website, products, and customer experience
• Send updates, oLers, or marketing communications (you may opt out at any
time)
• Comply with legal obligations
3. Payment Security
We use trusted and secure third-party payment gateways such as PayPal and creditcard processors. These platforms encrypt and process your payments on their systems - we do not store or have access to your full payment details.
4. Sharing Your Information
We do not sell or trade your personal information.
We may share information only with:
• Payment processors
• Delivery and shipping partners
• IT and website service providers
• Legal authorities if required by law
All third parties are required to protect your information and only use it for the services they provide to us.
5. Cookies & Tracking Technologies
Our website may use cookies to:
• Improve site functionality
• Store your preferences
• Analyse website traLic
• Enhance your shopping experienceYou can adjust cookie settings through your browser at any time.
6. Data Storage & Security
We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. Despite these measures, no method of online transmission is completely secure, but we follow industry best practices.
7. Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate details
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent at any time
To exercise any rights, contact us at:
ciao@dormibenethelabel.com.au
8. Retention of Information
We keep your information only as long as necessary to:
• Provide our services
• Meet legal obligations
• Resolve disputes
9. Third-Party Links
Our website may include links to other websites. We are not responsible for the privacy practices or content of these external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
Dormi Bene The Label